WebTV Users
We have experienced a number of problems with two
versions of WebTV's browser. The first version of WebTV's browser does not
support secure connections. Version (1.2) truncates URLs, which may
prevent users from accessing some pages. We highly recommend that you
contact WebTV's customer support and encourage them to comply with current
web standards in future releases of their browser.
Insecure Browser Error Messages:
If you try to connect to our secure server with one of these browsers, you
may receive a variety of error messages, including various Security Errors.
Or, your browser may just hang when attempting to contact our server, and
nothing will happen.
- Security error: 123456 (or any combination of digits)
- Security Error
- Connection Refused
Browser Version Test:
If you're not sure the exact version of your browser, you can find out:
Windows Users: Click on the Help menu and choose About
Netscape (or whichever browser you're using).
Mac Users: Click on the Apple menu and choose About
Netscape (or whichever browser you're using).
You will see the browser name and the specific version, such as Netscape
2.02 or Netscape Navigator 3.01.
Solution:
We recommend that you download the latest release version of your
web browser for best results. You can get the latest browser from Netscape, Microsoft or AOL.
If you are using WebTV, we recommend that you contact WebTV's customer
support and encourage them to comply with current web standards in future
releases of their browser.
If you are using a secure browser, make sure that in your Security
preferences or options, you have checked all of the boxes that say "Enable
SSL." |